CCMS – further setback?

The LAA postponed the roll-out of CCMS for civil providers earlier this year, following extensive and detailed criticism of the system by representative bodies and firms involved in the pilot.

There is still no news on when the system will be implemented, but this week the LAA put an item on its website asking practitioners to do more online training. It doesn’t say when roll-out will happen, merely that notice will be given. Interestingly, it does say – for the first time publicly – that roll-out will be voluntary. It was always the LAA’s intention that it would be mandatory, and a power was added to civil contracts allowing use of the system to be required. This therefore seems to be a significant concession, and perhaps an admission that – following the major problems highlighted by pilot providers – it has something of a credibility problem.


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Filed under Civil, Costs, Family, Housing, Immigration, Mental Health, Social welfare

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