The Legal Aid Agency has published the frequently asked questions and answers in respect of the 2018 face to face contracts. There are two documents you should consider:
- FAQs relating to the Seelction Questionnaire
- FAQs relating to the Face to Face contracts themselves
The LAA has also published a separate FAQ document dealing with the CLA telephone service tender (to be found further down on the same page).
Once you have checked the answers against your response to the tender and made any changes necessary, you will be ready to submit.
Legal Aid Handbook 