Tag Archives: civil

Civil and family tender 2018 FAQs published

The Legal Aid Agency has published the frequently asked questions and answers in respect of the 2018 face to face contracts. There are two documents you should consider:

  • FAQs relating to the Seelction Questionnaire
  • FAQs relating to the Face to Face contracts themselves

The LAA has also published a separate FAQ document dealing with the CLA telephone service tender (to be found further down on the same page).

Once you have checked the answers against your response to the tender and made any changes necessary, you will be ready to submit.

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LASPO review finally announced 

The long-awaited review of LASPO, promised by the government within three to five years of implementation, has finally been announced.

In a written statement to Parliament yesterday, the Lord Chancellor said it would be conducted by MoJ officials, with input from interested parties, and would report by the 2018 summer recess (which would take it just beyond five years since LASPO came into force in April 2013).

The statement is here, and the accompanying memorandum is here

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Civil and family tender update

There have been several developments since we reported that the LAA opened the tender for face to face civil and family contracts to start in September 2018.

Tender open for HPCDS

The Agency has gone ahead with a complex price competitve tender for Housing Possession Court Duty Schemes (HPCDS), which seems unlikely to solve the crisis in finding sufficient practitioners to provide the schemes; but only time will tell. More information can be found here.

Most people are finding the process straightforward

However, most of the feedback we are receiving from practitioners bidding for face to face contracts is that the process is more straightforward than they anticipated.

People like the button which checks whether they have responded to all the questions they need to.

They also like being able to download a PDF of their bid. On the relevant ITT page, look out for the three little dots in the top right hand corner. If you click on that and then select ‘printable view’, you will be able to download a PDF of your bid.

FAQs

The LAA has issued some initial frequently asked questions – FAQs. These are worth reading. Amongst other things, they confirm that you will be able to withdraw from part of your bid without jeopardising the rest of it (FAQ 10.1).

Miscellaneous NMS

All successful bidders will get 5 miscellaneous NMS; but you can bid for 25 or more to undertake compensation claims for vicitims of trafficking and modern slavery. ATLEU (legal charity the Anti Trafficking and Legal Exploitation Unit) is encouraging practitioners to apply. They point out that this work is ideally suited to employment lawyers, discriminantion lawyers, personal injury lawyers and civil litigators more generally. With claims for failure to pay the National Minimum Wage (which are often a feature of such cases) being worth upwards of £100,000, perhaps this is worth considering? More details can be found on ATLEU’s website.

 

 

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All civil and family tenders for 2018 now live

HPCDS contracts

The LAA announced on Thursday 12 October that the Housing Possession Court Duty Scheme (HPCDS) tender was open, which meant that all tenders for contracts to do legal aid work from the autumn of 2018 are now live. Details can be found here

The deadline to submit a HPCDS tender, which includes competition on price, is 4 December 2017.

To hold a HPCDS contract you must hold a Housing contract – tender deadline 10 November 2017.

CLA telephone service

The tender deadline for telephone services (which includes competition on price) in Housing and Debt, Family, Education and Discrimination is 10 November 2017.

Face to face contracts in all civil categories, family law and mediation

The tender for these contracts do not include price competition. Every applicant which submits a technically correct bid will be offered a contract. The deadline for submission is 10 November 2017. There is more information here.

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Bach report published

Lord Bach’s Access to Justice Commission has published its final report, available here. It is a detailed and thoughtful report, which should provoke further debate about the impact on access to justice – and particularly those who can’t get it – following the reforms of recent years. There is a lengthy list of recommendations, which fall into three main categories:

  • The creation of a new statutory enforceable “right to justice” and the creation of a Justice Commission
  • Reform of the legal aid scheme, including widening and simplifying the means test and contributions, increasing legal aid scope to restore most family, some immigration, and cases involving children, as well as reforms to judicial review, inquest and exceptional case funding, and replacing the LAA with an independent body and simplifying administration
  • Wider and better public legal education and a universal advice and information portal.

Sir Henry Brooke,  the retired Court of Appeal judge, was one of the commissioners. Since the publication of the report he has posted a series of blogs, well worth reading, looking at some of the background to the Commission’s recommendations.

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Civil contracts for 2018 – tender open

The Legal Aid Agency has opened the tender for civil, family and mediation contracts to start on 1 September 2018. If you want to do legal aid work after 31 August 2018, you must submit a bid by the closing date and time 10 November at 5pm. Details can be found here.

The contracts will run for three years with an option for the LAA to extend for two years. Existing contracts are being extended.

You need to bid using the LAA’s tendering portal here.

Apart from Housing Possession Court Duty Schemes (HPCDS) and the CLA telephone service, bids are not competitive. As long as you can demonstrate that you meet the LAA’s requirements, and submit a technically correct bid, you will get a contract. The details of the tenders for HPCDS and CLA contracts will be released soon.

Top tips for successful bids

  • Read the Information for Applicants carefully. The answers are almost always in there somewhere
  • Where they are not, submit a question through the message board on the portal – the LAA publishes all questions and answers received
  • Read the FAQs carefully and submit your bid after the final ones are published; but comfortably in advance of the tender closing date
  • Register your bids on the portal as early as you can and start completing the Selection Questionnaire (SQ) and the Invitation to Tender(s) (ITTs) you are interested in. You will know some of the answers straight away and can come back to the ones you need to go away and find information to complete
  • Allocate a small team to the bid – say two people to complete it and a third to check it
  • Make sure several people are registered to receive emails about the bid. Sometimes the LAA raises queries that need to be answered quickly. You don’t want to miss them

The Law Society is running tender workshops throughout England and Wales. They are recommended. Details here.

LAPG is also running workshops between 27 September – 3 October – details here – also recommended.

 

 

 

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August round up

We’ve covered elsewhere the key LAA announcement – the timetable for the 2018 civil contracts tender – but there are a couple of other issues that’s it’s worth making sure didn’t get overlooked in the holiday season.

LAA online services – including CCMS, eforms, CWA, CCLF and the management information service – are accessed via the LAA portal. The portal is being upgraded on 11 September. It doesn’t seem that there will be a major overhaul of the look and functionality of the systems. But the LAA promises increased stability and faster log in times.

Crucially, following the upgrade all users will have to reset their passwords. In order to do that, they need to know their current passwords. So you should make sure that all users in your office know their current passwords and have checked they still work before 5 September – which is the last day for requesting a reset before the upgrade. More information here.

Meanwhile, online billing for Crown Court work (both AGFS and LGFS) will become mandatory from 31 October – more here.

Immigration practitioners looking for extra matter starts, including those that didn’t get any in the recent supplementary matter starts process, have been reminded that you can ask your contract manager for more matter starts when needed. The LAA has also issued news alerts drawing attention to the rules on claiming hourly rates  and on refunding client travel in immigration cases. News articles like this can be a useful reminder of how the LAA sees the rules following feedback of difficulties, but also an indicator of potential audit activity – so are something immigration practitioners will want to take note of.

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HPCDS tender – LAA events start soon

Further to its announcement, which we covered on the blog yesterday, the LAA has provided further information about its market engagement events for those interested in finding out more and providing an opportunity to influence the way Courts are grouped together in the Housing Possession Court Duty Scheme tenders.

This is important as these bids will include an element of price competition, so the more you understand the LAA’s ratioanle, the better. They start very soon:

  • Birmingham – 29 August
  • Manchester – 30 August
  • Leeds – 4 September
  • London – 5 and 7 September
  • Liverpool – 6 September
  • Bristol – 8 September

We hope all practitioners thinking of submitting bids will take up this opportunity. You can find out more information, including how to book, here.

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Timetable for 2018 civil/family contracts announced

The LAA announced its long-awaited timetable for civil/family contracts today. This is for face to face contracts and the CLA telephone service.

The tender process for new contracts will open in mid-September (exact date not specified) and remain open for 8 weeks, closing in November.

The LAA expects to notify successful bidders about face to face contracts in March 2018, and the CLA telephone service contracts in May 2018.

The start of the new contracts will not be 1 April 2018, as previously announced; but 1 September 2018 (but see more information on Housing Court Possession Duty Scheme (HPCDS) contracts below).

In the meantime, current contracts will be extended.

The LAA announced in its headline intentions document in January 2017, that contracts in the following areas of law would be awarded to organisations meeting its suitability tests and able to meet quality standards: Family; Housing, Debt and Welfare Benefits; Immigration & Asylum (including IRCs); Claims against Public Authorities (currently known as ‘Actions Against the Police etc’); Community Care; Clinical Negligence; Mental Health; and Public Law.

The Ministry of Justice also published its response to the consultation on the tender process for HPCDS work. The Ministry remains convinced that larger procurement areas will result in the contracts being financially sustainable. It will also include an element of price competition in these bids. However, it intends to conduct a series of market engagement events to inform the eventual tender process in relation to scheme boundaries. We hope Housing practitioners will attend the events and provide the Ministry with feedback about their local areas.

You will need a housing/debt contract to obtain a HPCDS contract, so the tender will open in October and run for 6 weeks. The outcomes will be notified in June 2018. New HPCDS contracts will start on 1 October 2018.

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LAA online news

The LAA was planning an upgrade of its online portal, due to complete in May. But May came and went, and yesterday it said it was working on a revised schedule. No new dates for the improvements were given.

It’s to be hoped that the upgrades – whenever they come – will include improvements to CCMS. LAPG’s Chris Minnoch reported recently on early findings from its survey of CCMS users, which showed support for online working in principle – but serious problems with CCMS in practice.

One issue for CCMS users is the time taken to submit applications for legal aid and getting properly paid for doing so. As we’ve reported before, the historic costs guidance that 30 minutes is reasonable – which dates from the days of paper applications – is still applied rigorously by the LAA, leaving ex gratia claims as the only remedy where longer is spent. So it was welcome news yesterday when the Public Law Project said that it was in talks with the LAA about amended guidance. It seems this arises out of an appeal against an allowance of 30 minutes for an application that took 3 hours.

Meanwhile, as of last Friday, the LAA will only communicate with crime firms electronically on case-related issues. All orders, notices, information requests and other correspondence will go to the email address associated with the e-forms account of the case owner. So it may be wise for firms to have systems for checking the emails of staff setting up cases when on leave – or to use a generic email address for all cases. Paper copies will continue to be sent to clients.

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