Category Archives: Immigration

Civil and family tender update

There have been several developments since we reported that the LAA opened the tender for face to face civil and family contracts to start in September 2018.

Tender open for HPCDS

The Agency has gone ahead with a complex price competitve tender for Housing Possession Court Duty Schemes (HPCDS), which seems unlikely to solve the crisis in finding sufficient practitioners to provide the schemes; but only time will tell. More information can be found here.

Most people are finding the process straightforward

However, most of the feedback we are receiving from practitioners bidding for face to face contracts is that the process is more straightforward than they anticipated.

People like the button which checks whether they have responded to all the questions they need to.

They also like being able to download a PDF of their bid. On the relevant ITT page, look out for the three little dots in the top right hand corner. If you click on that and then select ‘printable view’, you will be able to download a PDF of your bid.

FAQs

The LAA has issued some initial frequently asked questions – FAQs. These are worth reading. Amongst other things, they confirm that you will be able to withdraw from part of your bid without jeopardising the rest of it (FAQ 10.1).

Miscellaneous NMS

All successful bidders will get 5 miscellaneous NMS; but you can bid for 25 or more to undertake compensation claims for vicitims of trafficking and modern slavery. ATLEU (legal charity the Anti Trafficking and Legal Exploitation Unit) is encouraging practitioners to apply. They point out that this work is ideally suited to employment lawyers, discriminantion lawyers, personal injury lawyers and civil litigators more generally. With claims for failure to pay the National Minimum Wage (which are often a feature of such cases) being worth upwards of £100,000, perhaps this is worth considering? More details can be found on ATLEU’s website.

 

 

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All civil and family tenders for 2018 now live

HPCDS contracts

The LAA announced on Thursday 12 October that the Housing Possession Court Duty Scheme (HPCDS) tender was open, which meant that all tenders for contracts to do legal aid work from the autumn of 2018 are now live. Details can be found here

The deadline to submit a HPCDS tender, which includes competition on price, is 4 December 2017.

To hold a HPCDS contract you must hold a Housing contract – tender deadline 10 November 2017.

CLA telephone service

The tender deadline for telephone services (which includes competition on price) in Housing and Debt, Family, Education and Discrimination is 10 November 2017.

Face to face contracts in all civil categories, family law and mediation

The tender for these contracts do not include price competition. Every applicant which submits a technically correct bid will be offered a contract. The deadline for submission is 10 November 2017. There is more information here.

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Civil contracts for 2018 – tender open

The Legal Aid Agency has opened the tender for civil, family and mediation contracts to start on 1 September 2018. If you want to do legal aid work after 31 August 2018, you must submit a bid by the closing date and time 10 November at 5pm. Details can be found here.

The contracts will run for three years with an option for the LAA to extend for two years. Existing contracts are being extended.

You need to bid using the LAA’s tendering portal here.

Apart from Housing Possession Court Duty Schemes (HPCDS) and the CLA telephone service, bids are not competitive. As long as you can demonstrate that you meet the LAA’s requirements, and submit a technically correct bid, you will get a contract. The details of the tenders for HPCDS and CLA contracts will be released soon.

Top tips for successful bids

  • Read the Information for Applicants carefully. The answers are almost always in there somewhere
  • Where they are not, submit a question through the message board on the portal – the LAA publishes all questions and answers received
  • Read the FAQs carefully and submit your bid after the final ones are published; but comfortably in advance of the tender closing date
  • Register your bids on the portal as early as you can and start completing the Selection Questionnaire (SQ) and the Invitation to Tender(s) (ITTs) you are interested in. You will know some of the answers straight away and can come back to the ones you need to go away and find information to complete
  • Allocate a small team to the bid – say two people to complete it and a third to check it
  • Make sure several people are registered to receive emails about the bid. Sometimes the LAA raises queries that need to be answered quickly. You don’t want to miss them

The Law Society is running tender workshops throughout England and Wales. They are recommended. Details here.

LAPG is also running workshops between 27 September – 3 October – details here – also recommended.

 

 

 

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August round up

We’ve covered elsewhere the key LAA announcement – the timetable for the 2018 civil contracts tender – but there are a couple of other issues that’s it’s worth making sure didn’t get overlooked in the holiday season.

LAA online services – including CCMS, eforms, CWA, CCLF and the management information service – are accessed via the LAA portal. The portal is being upgraded on 11 September. It doesn’t seem that there will be a major overhaul of the look and functionality of the systems. But the LAA promises increased stability and faster log in times.

Crucially, following the upgrade all users will have to reset their passwords. In order to do that, they need to know their current passwords. So you should make sure that all users in your office know their current passwords and have checked they still work before 5 September – which is the last day for requesting a reset before the upgrade. More information here.

Meanwhile, online billing for Crown Court work (both AGFS and LGFS) will become mandatory from 31 October – more here.

Immigration practitioners looking for extra matter starts, including those that didn’t get any in the recent supplementary matter starts process, have been reminded that you can ask your contract manager for more matter starts when needed. The LAA has also issued news alerts drawing attention to the rules on claiming hourly rates  and on refunding client travel in immigration cases. News articles like this can be a useful reminder of how the LAA sees the rules following feedback of difficulties, but also an indicator of potential audit activity – so are something immigration practitioners will want to take note of.

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Timetable for 2018 civil/family contracts announced

The LAA announced its long-awaited timetable for civil/family contracts today. This is for face to face contracts and the CLA telephone service.

The tender process for new contracts will open in mid-September (exact date not specified) and remain open for 8 weeks, closing in November.

The LAA expects to notify successful bidders about face to face contracts in March 2018, and the CLA telephone service contracts in May 2018.

The start of the new contracts will not be 1 April 2018, as previously announced; but 1 September 2018 (but see more information on Housing Court Possession Duty Scheme (HPCDS) contracts below).

In the meantime, current contracts will be extended.

The LAA announced in its headline intentions document in January 2017, that contracts in the following areas of law would be awarded to organisations meeting its suitability tests and able to meet quality standards: Family; Housing, Debt and Welfare Benefits; Immigration & Asylum (including IRCs); Claims against Public Authorities (currently known as ‘Actions Against the Police etc’); Community Care; Clinical Negligence; Mental Health; and Public Law.

The Ministry of Justice also published its response to the consultation on the tender process for HPCDS work. The Ministry remains convinced that larger procurement areas will result in the contracts being financially sustainable. It will also include an element of price competition in these bids. However, it intends to conduct a series of market engagement events to inform the eventual tender process in relation to scheme boundaries. We hope Housing practitioners will attend the events and provide the Ministry with feedback about their local areas.

You will need a housing/debt contract to obtain a HPCDS contract, so the tender will open in October and run for 6 weeks. The outcomes will be notified in June 2018. New HPCDS contracts will start on 1 October 2018.

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LAA online news

The LAA was planning an upgrade of its online portal, due to complete in May. But May came and went, and yesterday it said it was working on a revised schedule. No new dates for the improvements were given.

It’s to be hoped that the upgrades – whenever they come – will include improvements to CCMS. LAPG’s Chris Minnoch reported recently on early findings from its survey of CCMS users, which showed support for online working in principle – but serious problems with CCMS in practice.

One issue for CCMS users is the time taken to submit applications for legal aid and getting properly paid for doing so. As we’ve reported before, the historic costs guidance that 30 minutes is reasonable – which dates from the days of paper applications – is still applied rigorously by the LAA, leaving ex gratia claims as the only remedy where longer is spent. So it was welcome news yesterday when the Public Law Project said that it was in talks with the LAA about amended guidance. It seems this arises out of an appeal against an allowance of 30 minutes for an application that took 3 hours.

Meanwhile, as of last Friday, the LAA will only communicate with crime firms electronically on case-related issues. All orders, notices, information requests and other correspondence will go to the email address associated with the e-forms account of the case owner. So it may be wise for firms to have systems for checking the emails of staff setting up cases when on leave – or to use a generic email address for all cases. Paper copies will continue to be sent to clients.

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Civil/Family contracts for 2018 tender postponed

The Legal Aid Agency has announced today that it has had to postpone the civil and family contracts tender, expected to open in May, until after the election.

No new date has been set and the Agency will issue more information when it is able to do so.

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New Handbook published

The new edition of the Handbook has now been published and pre-order copies are being dispatched. You can order your copy from LAG here.

This book is an invaluable companion and essential reading for all legal aid practitioners, from caseworkers to senior partners. The authors have expertly pulled together information that is not currently available in one place providing the only single volume guide to the criminal and civil legal aid scheme.

‘… admirably clear on some very tricky points. There should be at least one copy in every office where legal aid work is carried out.’ Carol Storer, director, LAPG.

‘I wish I could say “this book is never off my desk” but the truth is my copy of LAG Legal Aid Handbook always appears to be on someone else’s … Essential reading for all practitioners seeking to provide a first class service to clients in a post-LASPO world.’  Phil Walsh Partner/Practice Manager, Miles & Partners LLP.

The  LAG legal aid handbook 2017/18 gives practical, step by step guidance on conducting cases, getting paid, advocacy, financial and contract management, performance monitoring and quality standards and an overview of recent policy developments. There are separate chapters on all the major areas of law covered by legal aid and sections devoted to litigators and advisers, advocates and managers.

This edition has been updated to include:

•  full coverage of the new 2017 crime contract

•  latest changes and updates to the civil scheme

•  discussion of current case law and hot topics in legal aid practice

•  hints, tips and practical advice from how to manage a contract to navigating CCMS

•  specialist chapters on billing, crime, public family law, private family law, housing, mental health, immigration and exceptional funding

•  a dedicated section for advocates

•  guidance on managing legal aid work and tendering for contracts

•  a full round up of the latest policy developments

The only comprehensive guide to the whole legal aid scheme, the new edition features chapters written by expert contributors Anthony Edwards, Richard Charlton, Steve Hynes, Solange Valdez-Symonds and Katie Brown. The LAG legal aid handbook 2017/18 is packed full of case studies, checklists and practical tips. It provides clear and easy to follow guidance on the ever more complex legal aid system and is essential reading for everyone involved in legal aid from new caseworkers to experienced lawyers and managers.

 

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Latest legal aid statistics published

 

The LAA has published its latest quarterly statistics, for October to December 2016, and they make grim reading.

  • Legal Help cases have fallen 14% compared to the same quarter last year, though civil certificates increased by 5%;
  • Crime has also fallen – with lower work down by 6% and higher by 4%. The effect of suspending the April 2016 fee cut meant that lower spend rose by 1%;
  • Mediation cases fell by 14% compared with the same period last year;
  • Total spend on crime in 2016 was £861million, and in civil £676million, of which £527million was family;
  • The collapse of non-family civil legal aid continues, with mental health down 5%, immigration down 24% and housing down 12% since last year;
  • Exceptional funding applications increased by 43%, and 58% of applications were granted – over half in immigration.

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The new Handbook – coming very soon!

The brand new edition of the LAG Legal Aid Handbook will be published at the beginning of April. Fully revised and updated, this edition features

  • full coverage of the new 2017 crime contract
  • latest changes and updates to the civil scheme
  • discussion of current case law and hot topics in legal aid practice
  • hints, tips and practical advice from how to manage a contract to navigating CCMS
  • specialist chapters on billing, crime, public family law, private family law, housing, mental health, immigration and exceptional funding
  • a dedicated section for advocates
  • guidance on managing legal aid work and tendering for contracts
  • a full round up of the latest policy developments

The Handbook is edited by Vicky Ling and Simon Pugh, and features contributions from a range of subject experts including Anthony Edwards, Steve Hynes, Richard Charlton, Solange Valdez-Symonds and Katie Brown.

You can pre-order your copy now by e-mailing: direct.orders@marston.co.uk or phoning: 01235 465577, or by clicking here.

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