The LAA has announced that it will no longer be possible to contact the immigration, exceptional funding and civil high cost cases teams direct. For the next two months direct calls to those teams using existing numbers will be diverted to the main customer service number. After that time they will stop working altogether and you will need to dial customer services direct. It says this is to “simplify” contacting the LAA and to divert resources towards casework.
Affected numbers are:
- National Immigration and Asylum Team – 020 3334 5900
- High Cost Cases Brighton – 01273 878870
- High Cost Cases London – 0203 334 5750
- Exceptional Case Funding Team – 020 3334 6060
The main customer service number is 0300 200 2020.
Legal Aid Handbook 