The LAA has announced that it will use a single email address as a contact point for immigration applications, high cost civil applications and for exceptional caeses. The new address takes effect from 1 November and the old ones will stop working from 11 November.
It says:
The email address is:
contactECC@legalaid.gsi.gov.uk
In order to direct your email to the correct team you need to provide specific information in the email subject line. This should include:
- key words (stated below in bullet points)
- application / claim form number (if appropriate)
- client reference number
The key word will change according to where the case sits within the ECC team.
Exceptional Case Funding application / enquiry
If you are providing information about an ongoing ECF case, or have a question about an application where a certificate has been granted, you should select one of the following ‘subject’ titles:
- ECF
- Exceptional case funding
- Direct applicant
- Inquest
High Cost Civil application / enquiry
If you are providing information about an ongoing HCC case, or have a question about an application where a certificate has been granted, you should select one of the following subject titles:
- High Cost Civil
- HCC
- Case plans
- QC
- Events
Immigration application / enquiry
If you are providing information about an ongoing immigration case, or have a question about an application where a certificate has been granted, you should select one of the following subject titles:
- Immigration
- Asylum
- SIAC
- Special Immigration Appeals Commission
Legal Aid Handbook 